Returns And Exchanges

Benares guarantees our product to be free of defects.  Within 30 days of receipt of merchandise if there are any visual defects, contact customer service for a Return Authorization number.  Benares will refund the purchase price amount within 30 days of receipt of the return.

All returns must be free of rips, tears and stains.  They must be unworn and in their original condition with the tags attached.  We offer free shipping on all returns due to a defect.  Once a return authorization number has been provided, a pre-paid shipping label will be emailed to the email address on file for the account.  This shipping label must be taped to the outside of the box being returned and the package dropped at a UPS shipping center.

For any assistance, you can speak to our Customer Service representative at 512-577-6132. (From Monday - Friday, 9 am to 6 pm, Central Time)
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